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Yes, there is a way. Go to your StaticNode staff portal and click "Clients" and then "Manage User's". After that happens find the user your helping and click on their name. When the popup show's saying small little details Click under "Client Name" their name. And then you'll see "Invoices/Billing"
Go to your StaticNode staff portal and click "Clients" Under Action's you should see a arrow, click that arrow and it should say "Reset Password" Click that, and click "OK" the user will now receive a password reset email.
Unfortunately, only higher-level staff members have access to Manging Credit's due to security reasons. Clients needing assistance with issue's regarding that can contact our Support Supervisor or higher-level staff for assistance.
If a staff member encounters a situation where their password is lost or forgotten, they are advised to promptly inform management, such as the Support Supervisor or Support Team Lead or Higher, to initiate the necessary password reset procedure.
Keep doing good work, help out your team, and look for chances to learn and grow. If you keep it up, you'll have more chances to move up in the company.
The top position you can aim for on the support team is Support Team Lead. If you do really well and show leadership skills, you might be looked at for management roles. But whether you move up the ladder depends on things like how well you do your job, if there's a need for higher-level roles, and if those roles suit you. It's like climbing a ladder: you start at the bottom, and if you do a good job, you might move up.